Refund policy

RETURNS AND EXCHANGES

You can exchange or return items within 14 days of receipt.

Send an e-mail, mentioning your order number, to online@monar.be to announce your return. Return costs are always paid by the customer. Mail the package to the following address:

MONAR & CLOTHES
Everdijstraat 35
2000 Antwerp
Belgium

Please include the filled in return form.

If you wish to return/exchange your items directly in one of our store, please bring the filled-in return form to speed things up.

As soon as we have received the package, you will receive a refund for the amount paid on your bank account or credit card account within 7 working days (excluded shipping costs). For in-store returns the refund will be made in the same way.

Our return/exchange service only applies to articles returned within 14 days of receipt; which have a label attached; in original undamaged packaging; unworn/unwashed; without wear traces; sufficiently franked. Please don’t keep our articles in smoke-filled rooms, in the kitchen or in the proximity of pets.